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Our promise to you
If your ears are still uncomfortable, we sort it.
We don't just sell earrings and hope for the best. We know sensitive ears are complicated - so we've built a guarantee that actually means something.
Comfort guarantee - or your money back
If your earrings cause irritation, we won't just refund you and walk away. We'll work with you personally to find the right solution. No hassle, no hoops to jump through (pun intended).
We believe everyone deserves earrings they can wear comfortably - and we won't stop until we find what works for you.
1
Try your earrings
Wear them and give them a fair chance. Everyone's skin is different - it can take a day or two.
2
Get in touch if something isn't right
Email hello@trendtonic.co.uk and tell us what's happening. We'll ask a few questions to understand your ears better.
3
We find the right metal for you
Based on your reaction, we'll recommend and source the right fitting - surgical steel, titanium, sterling silver or fully metal-free. No extra charge.
4
Still not right? Full refund.
If we can't find a solution that works for your ears, we'll refund you in full. No quibbling, no restocking fees.
We stand by every pair we make.
Trend Tonic was created because our founder couldn't find earrings that didn't hurt. We know this problem is real - and we take that seriously.