FAQs

How long is delivery? 

Everything is handmade and hand packed. We aim to dispatch Tuesdays and Fridays. Please allow an additional 2-5 days for Royal Mail to deliver depending on postage option chosen. 

Please note: Due to Covid-19, delivery may take longer than usual.

(For example if you order Tuesday, Wednesday and Thursday your items will be despatched Friday, if you order Friday, Saturday, Sunday or Monday your items will be despatched Tuesday)

What’s the back like on the earrings?

Most of the backs are intentionally left blank unless stated so will either be a natural or black colour. This allows them to be used as essential oil diffusers! However there is the option to double side your earrings too!

Can I have a different hook?

In most cases, yes. We can change the hook on most earrings. Just add a note at checkout, and clearly state what hooks you would like. 

Do you offer worldwide shipping?

We do yes, please note your item might incur customs charges

What is the returns policy?

Due to hygiene reasons we do not offer returns or exchanges on pierced products. If your item is faulty or damaged, please email us at hello@trendtonic.co.uk

Do you work with influencers?

We do! Please email requests to hello@trendtonic.co.uk and include a copy of your media kit. 

*Qualifying media may request 1 pair of Trend Tonic earrings. All requests must be emailed to hello@trendtonic.co.uk, Please include a copy of your media kit.

 

 

All intellectual property rights in our designs are and will belong to Trend Tonic Ltd. Any infringement will be pursued vigorously.