FAQs

How long is delivery? 

Everything is handmade and hand packed. We aim to dispatch Thursdays and Saturdays. This is different over School holidays so please message first if you need something urgently. Please allow an additional 2-5 days for Royal Mail to deliver depending on postage option chosen. 

Please note if tracked shipping is not selected I cannot track your item once it is dispatched 

Can I have a different hook?

In most cases, yes. We can change the fixings on most earrings to hooks, hoops, sterling silver or clip ons. Just add a note at checkout, and clearly state what fixing you would like. 

Do you offer worldwide shipping?

We do yes, please note your item might incur customs charges

What is the returns policy?

Due to hygiene reasons we do not offer returns or exchanges on pierced products. If your item is faulty or damaged, please email us at hello@trendtonic.co.uk

Do you work with influencers?

We do! Please email requests to hello@trendtonic.co.uk and include a copy of your media kit. 

*Qualifying media may request 1 pair of Trend Tonic earrings. All requests must be emailed to hello@trendtonic.co.uk, Please include a copy of your media kit.

 

 

All intellectual property rights in our designs are and will belong to Trend Tonic Ltd. Any infringement will be pursued vigorously.